The second-hand marketplace Shoppers Voice Frustration Regarding Sizing Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to examine their items and update the measurements by hand when needed, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
